FAQ

Do you have a question about who we are and what we do?  Perhaps the answer is here:

Can I buy coffee online?

Yes!

Do you roast coffee to order?

We do – but we also only roast for web orders 2 days a week – Monday and Thursday.  If you place your order before 12pm on a roast day then it ships same day, or if it is after 12pm then it will ship on the next roast day.  So an order placed on a Tuesday ships on Thursday and one placed any time on a Saturday would ship on a Monday.  Hopefully that makes sense!

What size coffee bags do you sell ?

Our coffee is available in 250g and 1Kg foil bags with one way valve.

Do you sell whole beans and ground?

A lot of what we love about coffee is lost very quickly once it is ground.  Despite packing the coffee as well as we can we don’t feel confident that you would be getting everything the coffee is capable for if we shipped it ground.  Equally most brew methods are dependent on the correct grind.  We’d rather people ground their coffee at home, and could get the tastiest cup through which ever brew method they fancied.  We do however understand that not all of you own grinders so we are more than happy to grind it for you.

Do you want to know what I thought of the coffee?

We really do!  We try and brew our coffees many different ways to see how they taste but we always want to hear what people think – good or bad – about how our coffees taste.  If you’d like to leave some feedback we’d love to read it.

Where are you and can I come and visit?

We are located at unit 102/193 South Pine Rd, Brendale (North Brisbane).  However we are primarily just a production location. We do prefer to know if your coming to visit so give us a call or drop us an email first to make an appointment.

If you just want to pick up a bag or two of coffee for home we recommend you order and pay through our online store or look up one of our customers who sell retail, like Caffeine Espresso, One Drop specialty coffee, Coffee Tea or Me, Kupenda Coffee or Supreme Bean. Their details can be found here. It might be worth calling ahead to see what they have in stock.

If you’d just like to pop in because you are interested in coffee then please drop us a line first.

Where can I drink your coffee?

We have put together a little list of some of the places that serve the coffee we roast. Check them out here.

Have another question?  Leave a comment and we’ll get an answer for you asap!

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